roy torres

User Stories

Acceptance Criteria

Contextual Interviews

Wireframing

Prototyping

1940 W. Argyle ave.

Chicago, IL. 60640

roy.torres09@gmail

Experience

Education

JIRA

Polarion

Axure

Mockflow

Omnigraffle

Morae

Photoshop

Illustrator

School of the Art Institute

Chicago, IL.

Art & Design, Visual Communication (VisComm)

Winter 2011 - Spring 2012

New Artist Society Scholarship


DePaul University

Chicago, IL.

Human Computer Interaction

MA of Arts: Winter 2009 - Spring 2011


Resume

PDF

HS2 Solutions

Chicago, IL

UX and IxD

Dec 2015 - Jan 2016 | Freelance.

A leading digital experience consultancy.


MMRole: Devise clear interaction strategies in sync with business and user goals, develop navigation and site structure, organize content, and advocate for the end user. Helping to define and solve complex user interface problems in a fast-paced environment for multiple clients.


Accuity RBI

Chicago, IL

UX and UI

Oct 2014 - Nov 2015 | Fulltime.

Blue Sky Solution is a SaaS product designed to help companies comply with state-level "Blue Sky" laws that apply to open-end mutual funds that have shares to sell.


MMRole: Conduct contextual interviews who use the current SaaS. Through this data-mining process I then wireframes/prototypes for the new UI redesign.

IKEA Danmark

Denmark

Customer Experience Researcher

Sep 2019 - Sep 2019 | Contract.

Designs and sells ready-to-assemble furniture.


MMRole: Interviewed Danes, explored the homes, the habits and the ‘hygge’ (hoo-ga) of this happy little country. By visiting, dining, talking, listening, communicating and participating in traditional danish customs I helped Home View find all the keys to a real home of happiness. These keys will be shared with the rest of the world in November.


CNH Industrial

Burr Ridge, IL

UX Specialist | Agile BA

Apr 2017 - Jun 2019 | Fulltime.

Global farming vehicle manufacturer.


MMRole: Use Case writer (aka Acceptance Criteria) of software features for our existing and upcoming onboard vehicle display. User Stories are from the POV of the Farmer, Operator, or Dealer.


Merkle Inc.

Chicago, IL

UX Architect

Mar 2016 - Dec 2016 | Contract.

A global data-driven, technology-enabled performance marketing agency.


MMRole: Create responsive wires of varying fidelities with logical flows. Facilitate user research and usability testing and deliver strategic recommendations with confidence.

Skills